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Leaders on AI Adoption

"Move From Fear to Practice": Chad Randall on AI Adoption

AI will not reward the people who watch from the sidelines.

Speaking with Chad Randall, Head of Enterprise at DoxAI in Canada, I was struck by the perspective that comes from living through several waves of technology: the personal computer, the Internet, social media, and now AI.

His advice to young professionals was direct: embrace it, learn it well and use it in your daily work.

The adoption playbook, in one line each

  • You do not need to master every new tool.
  • You do need to move from fear to practice.
  • Pick real problems.
  • Test the tools.
  • Learn where they help, where they fail and where human judgment still matters.

That last point is where governance starts. Knowing where a tool fails is what lets a team use it with confidence.

Chad is also open to mentoring young professionals in AI, remote sales and small business.

This conversation was part of the leader interviews for the YPLS Club Summit (October 3, 2026, Arcadian Court, Toronto).

First shared on LinkedIn.

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Weekly thinking on data and AI governance from Ash Srivastava.